Last updated on 23-07-2025
These Terms of Service (“Terms”) are a binding legal agreement between you and Ashtan Ventures LLP (“we,” “us,” or “Spottle“) that govern the right to use the websites, applications, and other offerings from Spottle (collectively, the “Services”).
The Services enables users (“Members”) to publish, offer, search for, and book venues. Members who publish and offer venues for booking are “Hosts” and Members who search for, book, or use venues are “Guests” As the provider of the Services, Spottle (or its affiliates) does not own, control, offer or manage any venues or host related services. Spottle is not a party to the contracts entered into directly between Hosts and Guests, nor is Spottle a real estate broker, travel agency, or insurer. Spottle is not acting as an agent in any capacity for any Member..
By clicking the “I Agree” button below, you agree that you have read and understood the contents of these Terms, and agree to be bound by the same. Spottle reserves the right to update these Terms from time to time. Any such modifications shall be effective immediately from the date of posting on the website, as the case may be. Spottle shall make best efforts to communicate all such modifications to your registered email ID.
Guest Terms
When you book a venue, you are agreeing to pay all charges for your booking including the venue price, applicable fees like Spottle’s service fee, offline fees, taxes, payment gateway fees, and any other items identified during checkout (collectively, “Total Price”).
When you receive the booking confirmation, a contract for host services (a “Reservation”) is formed directly between you and the Host. By making a Reservation you are agreeing to the terms of the contract. The terms of the contract include these Terms, all terms of the Reservation, including without limitation, the cancellation policy and any other rules, standards, policies, or requirements identified during or before checkout that apply to the Reservation. It is your responsibility to read and understand these terms of the contract including these Terms and all terms of the Reservation including all rules, standards, policies, and requirements prior to booking a Listing.
A Reservation is a limited license to enter, occupy, and use the venue. The Host retains the right to re-enter the venue at any point during your reserved slot (“Slot”), to the extent:
(i) it is reasonably necessary,
(ii) permitted by your contract with the Host, and
(iii) permitted by applicable law. If you stay past the Slot, the Host has the right to make you leave in a manner permitted with applicable law, including by imposing reasonable overstay penalties.
If you cancel or modify a Reservation, the amount refunded to you is determined by the Spottle cancellation policy that applies to that Reservation.
You acknowledge that many activities carry inherent risks and agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the Services, including your Reservation. You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any venue. For example, this means: (i) you are responsible for leaving a Venue (and related personal property) in the condition it was in when you arrived, (ii) you are responsible for paying all reasonable damage amounts, and (iii) you must act with integrity, treat others with respect, and comply with applicable laws at all times.
Disclaimer of warranties
The Services and all related content are provided “as is” without warranty of any kind and Spottle (or its affiliates) disclaim all warranties, whether express or implied. For example: (i) we do not endorse or warrant the existence, conduct, performance, safety, quality, legality or suitability of any Guest, Host, venue, Reservation or third party; and (ii) we do not warrant the performance or non-interruption of the Services. The disclaimers in these Terms apply to the maximum extent permitted by law. If you have statutory rights or warranties Spottle (or its affiliates) cannot disclaim, the duration of any such statutorily required rights or warranties, will be limited to the maximum extent permitted by law.
Indemnification and Limitation of Liability
To the maximum extent permitted by applicable law, you agree to release, defend (at Spottle’s option), indemnify, and hold Spottle (its affiliates, and personnel) harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: (i) your breach of these Terms (including any supplemental or additional terms that apply to a product or feature) or any other applicable agreements or policies, (ii) your improper use of the Services, (iii) your interaction with any Member, usage of a venue, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, stay, participation or use, (iv) your failure, or our failure at your direction, to accurately report, collect or remit taxes, or (v) your breach of any laws, regulations or third party rights such as intellectual property or privacy rights. You agree to indemnify and hold Spottle (including its affiliates, and personnel) harmless from and against any of the aforementioned claims, liabilities, damages, losses, and expenses, regardless of Spottle’s responsibility for negligence and howsoever the same may be caused.
Neither Spottle (including its affiliates and personnel) nor any other party involved in creating, producing, or delivering the Services will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Terms, (ii) the use of or inability to use the Services (iii) any communications, interactions or meetings you may have with someone you interact or meet with through, or as a result of, your use of the Services, or (iv) publishing or booking of a venue, including the provision or use of host services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Spottle has been informed of the possibility of such damage, even if a limited remedy set out in these Terms is found to have failed of its essential purpose.
Except for our obligation to facilitate the transmission of payments to Hosts under these Terms, in no event will Spottle’s aggregate liability for any claim or dispute arising out of or in connection with these Terms, your interaction with any Members, or your use of or inability to use the Services, exceed: (A) to Guests, the amount you paid as a Guest for the booking relevant to which the claim has been raised, (B) to Hosts, the amount mentioned in your agreement with Spottle (C) to anyone else, five thousand Indian rupees.
Third Party services
The Services may contain links to other websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.
Force majeure
Notwithstanding anything contained in these Terms, the Parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a Force Majeure event. “Force Majeure Event” means any event including but not limited to an act of God, fire, epidemic, natural calamity; riots, civil commotion or unrest, terrorism, war, strikes or lockouts; expropriation or other governmental actions; any changes in applicable law or regulation beyond the control of any Party which restricts or prohibits the performance of the obligations of such Party.
Governing law and arbitration
These Terms shall be governed and construed in accordance with the laws of India and subject to Clause 7 (Arbitration) the Parties irrevocably submit to the exclusive jurisdiction of the courts in Chennai.
Arbitration
In the event of any disputes arising between the Parties in connection with these Terms and the Other Agreements, the Parties shall first attempt to amicably settle them, failing which they shall be referred to arbitration by a sole arbitrator appointed by mutual agreement. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The proceedings shall be held in Chennai, and the courts there shall have exclusive jurisdiction.
Privacy Policy
The information that Spottle collects about you is subject to the Privacy Policy. By consenting to these Terms and using the Services, you accept that your data shall be processed in accordance with Spottle’s Privacy Policy.
Miscellaneous
These Terms do not create any partnership or principal-agent relationship between the Parties.
The illegality, invalidity or un-enforceability of any of these Terms shall not affect the legality, validity or enforceability of the other provisions hereof.